Creating Voice Prompt Objects
To create a Voice Prompt object, perform the following actions:
- Go to Configuration > System > Configuration Manager.
- Click Voice Prompts. The Voice Prompts list displays.
- Click the New button.
- Enter the following information. For some fields, you can either enter the name of a value or click the
Browse button to select a value from a list:
- Name—The name of the Voice Prompt. You must specify a value for this property, and that value must be unique
within the Configuration Database (in an enterprise environment) or within the Tenant (in a multi-tenant environment). Once you set the
value, you cannot change it. If the Voice Prompt is used for a parked-call treatment, this value must correspond to the voice prompt
identifier that the switch provides.
- Description—A brief description of the Voice Prompt. For Text-to-Speech synthesis, a parking platform or a
switch can use this property to generate the Voice Prompt.
- Switch—The Switch to which this Voice Prompt belongs. Once you set the value, you cannot change it.
- Script—A unique identifier of the Script for this Voice Prompt.
- Tenant—In a multi-tenant environment, the Tenant to which this object
belongs. This value is automatically set to the Tenant that was specified in the Tenant Directory field in the object list.
- State Enabled—If selected, indicates that the object is in regular
operating condition and can be used without any restrictions.
- Click the Save button.