Deploying Genesys Administrator Extension (Existing Deployment)
- Connect to GAX locally by opening a supported web browser and navigating to the location of your GAX host (for example:
http://localhost:8080/gax/).
Note: Setup Mode is accessible only through a local connection. You cannot use Setup Mode if you connect remotely to the GAX host.
- Select the Username field and enter
root
. By default, there is no password.
- Click Log In.
- Choose Connect to an Existing Deployment.
- You must provide configuration information about the existing Management Framework deployment. This screen pre-populates with existing details
about the deployment, such as:
- Primary Configuration Server Host
- Port number
- Default Client Application Name
- Username
- Password
If there are any errors, GAX prompts you to re-enter the configuration information.
- Click Next.
- Perform one of the following actions:
- Select the GAX Application object to be associated with the existing instance. The list includes all objects of type
CfgApplications with a subtype of either CFGGenesysAdministratorServer or CFGGenesysGenericServer.
If the associated Host object has the same host names or IP addresses as the current GAX instance, it is highlighted as
recommended.
- Create a new Application object. You must provide the following information:
- Administrator Extension Application Object—Enter the name of the Application object to create.
- Template—Select the application template to use.
If the Host object does not exist, it is automatically created.
- Click Next.
- GAX prompts you to enter configuration information for the GAX database. This screen pre-populates with existing details that might be stored
in Configuration Server. You must provide the following configuration information:
- Database Server Type
- Database Host
- Port (numeric only)
- Database Name
- Username
- Password
- Click Next.
- GAX verifies the database version and creates (or updates) the database access configuration. If an error occurs, an error message displays
and you can either cancel or restart the deployment process.
- Click Finish.
- GAX restarts to finish the setup operation. When it is done, GAX displays the login screen and you can login to GAX.