Header

The Header area is located at the top of the main screen of the interface and contains the main controls for the Genesys Administrator Extension (GAX) interface.

The top Header Bar displays the name of the logged-in user in the following format: Welcome (user's first name). The Header Bar also contains a link to log out of GAX, a link to this help file, and a gear button that, when clicked, presents options to set user preferences.

The lower Navigation Bar contains the menu options for navigating GAX. The following fixed headings are always displayed:

Click the Home button from any page in GAX to return to the home page.

Installing plug-ins adds submenu headings to the fixed headings. For example, installing the ASD plug-in adds Solution Deployment to the Configuration fixed heading. These submenu headings are listed in alphabetical order. If the plug-in does not specify a menu heading, it is added to the Configuration fixed heading.

Users can also add custom links to external websites that appear under the fixed headings. For more information, see Adding Links to the Navigation Bar.

Note: The available submenu headings are determined by your access permissions and the plug-ins that are installed on your system. For example, the Solution Deployment sub-menu heading does not display if the ASD plug-in is not installed.

Each submenu heading can contain several items. For example, Solution Deployment contains the following items:

These items are organized based on priority sequence, as defined in the plug-in.