Deploying Genesys Administrator Extension (New Deployment)

Prerequisites

  1. Connect to GAX locally by opening a supported web browser and navigating to the location of your GAX host (for example: http://localhost:8080/gax/).
  2. Note: Setup Mode is accessible only through a local connection. You cannot use Setup Mode if you connect remotely to the GAX host.
  3. Select the Username field and enter root. By default, there is no password.
  4. Click Log In.
  5. Choose Install a New Deployment.
  6. In the Installation Packages pane, provide the following information:
  7. Click Next.
  8. In the Configuration Server Details section, provide the following information. Some fields are populated by default values.
  9. Click Next.
  10. (Optional) Click the Install Backup Configuration Server check box to install a Backup Configuration Server. You must provide the following information:
  11. Click Next.
  12. In the Database Server Details section, provide the following information. Some fields are populated by default values.
  13. Click Next.
  14. In the Configuration Server Database section, provide the following information. Some fields are populated by default values.
  15. A progress indicator displays while GAX performs the deployment. If an error occurs, an error message displays and you can either cancel or restart the deployment process.
  16. Click Next.
  17. In the Configuration Server Details section, provide the following information.
  18. Click Next.
  19. In the Administrator Extension Database Details section, provide the following information. Some fields are populated by default values.
  20. Click Next.
  21. GAX verifies the database version and creates (or updates) the database access configuration. If an error occurs, an error message displays and you can either cancel or restart the deployment process.
  22. Click Finish.
  23. GAX restarts to finish the setup operation. When it is done, GAX displays the login screen and you can login to GAX.

Note: Setup Mode reads SQL script files from IPs and executes them on the target database through a JDBC connection. SQL script files should follow these rules: