Creating IVR Objects

To create an IVR object, perform the following actions:
  1. Go to Configuration > System > Configuration Manager.
  2. Click IVRs. The IVRs list displays.
  3. Click the New button.
  4. Enter the following information. For some fields, you can either enter the name of a value or click the Browse button to select a value from a list:
  5. In the IVR Ports tab, click the Add button to add an IVR Port.
  6. Click the Save button.

Note: IVR Ports are configured as separate objects. They can be created and configured only after the associated IVR has been created.