Prerequisite: The environment variable for JRE_HOME has been configured (see Step 2 of Setting up the Host for Genesys Administrator Extension Server).
Note: The GAX installer creates a setenv.bat file that enables you to adjust the memory settings for GAX. The
REM Uncomment the following lines only if you are going to use TLS. Don't forget to set the correct path and password.
REM set JAVA_OPTS=%JAVA_OPTS% -Djavax.net.ssl.trustStore="C:\Program Files\Java\jre6\lib\security\cacerts"
REM set JAVA_OPTS=%JAVA_OPTS% -Djavax.net.ssl.trustStorePassword=secret_password
Follow the instructions in the first line by uncommenting the indicated lines below it and setting the path and password.
You must create a trust store and set the trust store path accordingly. Refer to the Genesys Administrator Extension 8.1.4 Deployment Guide for more information.