Setting Up the Host for Genesys Administrator Extension Server

  1. If Java JRE 6 or 7 is not already installed on the host machine where Genesys Administrator Extension will be installed, install it now as follows:
    1. Download the Oracle Java Runtime Environment Kit (JRE) from the following website:
      http://www.oracle.com/technetwork/java/javase/downloads/index.html
      (Linux) Select the tar.gz package.
    2. (Linux) Refer to the Oracle documentation for more information on how to install the tar.gz package.
    3. (Windows) Double-click the Java installer. The contents will be installed in the directory that you specify during the installation.
  2. Set the following environment variables for your host, as follows:
    1. (Linux) Insert the following lines into the /etc/profile file:
      export JRE_HOME=/usr/lib/java/jre-<version of Java downloaded>/jre
      Log out and log in again to activate the new environment variables in the current session.
    2. (Windows) Create a new System Variable named JRE_HOME and use the path that was used during installation as the value (for example, C:\Programs\Java\jre1.6.0_23). To do this, right-click your Computer icon. Select Properties > Advanced System Settings > Environment Variables, and then create the JRE_HOME variable.
  3. Install Local Control Agent on this host. For detailed instructions, refer to the Framework 8.1 Deployment Guide.