Uploading Installation Packages

To upload an IP to the repository, perform the following steps:

  1. In the header, go to Configuration > Solution Deployment > Installation Packages.
  2. In the Installation Packages panel, click the New button. A new panel called Software Installation Wizard opens to the right.
  3. In the Software Installation Wizard panel, select a method for importing the IP:
  4. The file(s) upload from your file system to Genesys Administrator Extension, and a progress bar displays to show the upload progress. The progress of the upload also displays in the Status column in the Installation Packages panel.
Note: When you upload a plug-in, GAX uses the template file (.tpl) to create an Application Template and extracts the default options for the plug-in. GAX stores these options in the database and merges them with the core GAX Application object upon deployment. During this merge, only new options are added—existing key value pairs are not overridden.

Installation Package Upload (includes templates)

  1. In the Software Installation Wizard panel, select Installation Package Upload (includes templates) and click the Next button.
  2. The panel updates. Click the Choose File button to select the file to upload.
  3. Click the Finish button.
  4. The file begins uploading from your file system to Genesys Administrator Extension. When the upload is complete, the IP will be displayed in the Installation Packages list.

Installation Package Upload (template uploaded separately)

  1. In the Software Installation Wizard panel, select Installation Package Upload (template uploaded separately) and click the Next button.
  2. The panel updates and displays three boxes: Upload a package, Upload an XML template, and Upload an APD template. Click the Choose File button in each field to select the file to upload.
  3. Click the Finish button.
  4. The file begins uploading from your file system to Genesys Administrator Extension. When the upload is complete, the IP will be displayed in the Installation Packages list.

UNC Path to Mounted CD or Directory

  1. In the Software Installation Wizard panel, select UNC Path to Mounted CD or Directory.
  2. In the text field, type the path for where the IP is stored.
  3. Click the Next button to open the path.
  4. The panel updates to display the IP(s) found at the specified location. Click the check box(es) beside the IP(s) to upload.
  5. Click the Finish button.
  6. The panel updates to display a progress bar for the upload process. You can click the Close button at any time to close the panel without interrupting the upload procedure. The status of the IP upload will be displayed in the Installation Packages list.

UNC Path to an Existing Administrator Repository

  1. In the Software Installation Wizard panel, select UNC Path to an Existing Administrator Repository.
  2. In the text field, type the path for the existing Genesys Administrator repository.
  3. Click the Next button to open the path.
  4. The panel updates to display the IP(s) found at the specified location. Click the check box(es) beside the IP(s) to upload.
  5. Click the Finish button.
  6. The panel updates to display a progress bar for the upload process. You can click the Close button at any time to close the panel without interrupting the upload procedure. The status of the IP upload will be displayed in the Installation Packages list.

UNC Path to Zipped IPs through Support

  1. In the Software Installation Wizard panel, select UNC Path to Zipped IPs through Support.
  2. In the text field, type the path for where the IP is stored.
  3. Click the Next button to open the path.
  4. The panel updates to display the IP(s) found at the specified location. Click the check box(es) beside the IP(s) to upload.
  5. Click the Finish button.
  6. The panel updates to display a progress bar for the upload process. You can click the Close button at any time to close the panel without interrupting the upload procedure. The status of the IP upload will be displayed in the Installation Packages list.

Notes: