Using Pulse Widget Templates

A Widget Template outlines the content of a widget and simplifies the process of widget creation. A template defines a set of statistics and other options that are available for a given object type. Users with appropriate permissions can create or modify the available Widget Templates.

The Widget Templates List displays all of the Genesys-provided Pulse templates alphabetically.

Note: You can edit only user-created templates. Pulse overwrites any changes made to predefined templates with the original predefined templates every time Pulse starts.

On the Widget Templates dialog box, you can perform the following operations: