Wizard Advisory

Workforce Management Configuration Wizard

7.6.x

Genesys Telecommunications Laboratories, Inc. © 2008–2009

As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesyslab.com for more details.

The following information applies to Genesys 7.6.x software and is important for you to note:


Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize functionality of commercial or non-commercial third parties. For specific information on any third-party software used in this product, see the Read Me.


If you use a version of Genesys Configuration Server that is earlier than 7.5, and you create the WFM Daemon application using WFM Configuration Wizard, then you must delete the file GCTISetup.ini from the installation directory. This will allow you to install the WFM Daemon application after running the Wizard, but before running the installation. (ER# 174783987)


The Common Wizard Component Set is no longer required. You now install configuration wizards from the appropriate product CD, and run the Configuration Wizard from the corresponding solution or from Configuration Manager.

If you encounter an error starting with:

The required wizard module cannot be found on your computer. Corresponding Configuration Wizard may have been not installed, removed or corrupt. Try to install or reinstall the Configuration Wizard from the Product CD relevant to the configuration task you are trying to perform.

...please ensure that the Configuration Wizard from the specific product CD is installed.


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