Package agent.interaction.samples

Class Summary
AgentInteractionData This class reads Configuration Layer data from a properties file called AgentInteraction.properties.
MultipartyVoiceInteraction This example uses a GUI application to show how to transfer a call and how to set up a three-way conference call.
OpenMediaTableModel This table model contains a vector of rows.
SimpleChatInteraction Manages a chat session.
SimpleConnector Connects to the Genesys servers.
SimpleEmailInteraction This example uses a GUI application to show how to answer and reply an e-mail.
SimpleOpenMediaInteraction This example uses a GUI application to show how to receive an Open Media interaction.
SimplePlace This example uses a GUI application to show how to log an agent into a place and queue.
SimpleVoiceInteraction This example uses a GUI application to show how to make and answer a call, place the call on hold, release the call, and mark it done.