Definition Tab

The Definition tab is used to set basic field properties.

Field Label

This is the label used at runtime for display and user alerts.

Field Name

The field name is used to identify the field within Genesys Agent Scripting. The name should be descriptive. It is the name you will use when selecting fields for placement on a script page, and in functions and XML interfaces.

Group

You can assign fields to groups. These fields can be filtered based on the group in the Field List, so that only fields belonging to a specific group display.

To assign a field to a group, select the group from the drop-down list. If the group has not yet been created, select [Prompt for a new value] from the drop-down list. In the window that displays enter the new group name.

Select [No Group] if you do not want to assign a field to a group.

To remove a group from the Group List, you must first move all fields belonging to that group to a different group (or to [No Group]). When no fields are assigned to that group, the group name is removed from the list.

The Group also displays in the Field List dialog box in the Filter by Group drop-down list.

Description

The description is for informational purposes only. This field is not used anywhere else is the system.

Pop-up Value

You can specify a pop-up value for a field. When the user moves the mouse over the field at runtime, a pop-up will appear with the pop-up value you specified.

Cross Reference

This button becomes active once the field has been created. Clicking Cross Reference will bring up a list of all of the objects that use the selected field.