Use the Settings window to set overall system settings. Each of the options for this window is described below. The system settings will typically be the inputs when the system is set up. No other changes should be necessary.
When you select Settings from the File menu, the General settings tab is the active tab.
The Image Directory is the subdirectory where images are stored and accessed under the location where the generated web application is deployed. When you select an image, it is automatically copied to this location.
A style sheet is an external document that contains a list of properties and rules that tell the browser how to display HTML tags. The Style Sheet Directory is the subdirectory where style sheets are stored and accessed under the location where the generated web application is deployed. When you select a style sheet, it is automatically copied to this location.
The Default Page Layout allows you to set a background for pages. The default layout is used when there is no specific page layout selected for a page in the page editor.
This field sets the default process flow to run when one is not specified when launching the Agent Scripting generated web application.
When checked, this option causes the system to automatically create an action that will execute the corresponding interface that was created. If this option is not checked, you will need to manually create an action to execute the interface.
The following controls appear on the Advanced settings tab:
This option allows you to have scripts integrate with the
Genesys Agent Interaction Layer. It is enabled for those Project Books
created with the base toolkit ”Genesys Agent Interaction Toolkit”.
When the script is launched it automatically queries the
Genesys Agent Interaction Layer for the information associated with the
Agent, Interaction and Outbound IDs.
Note: With this option set, you can only compile for the JSP environment.
This dropdown list enables you to choose the type of reporting you want to have:
Disabled: No reporting is provided.
Enabled:
Genesys Reporting:
(available only when the Integrate with Genesys Agent Interaction checkbox
is selected).
Genesys Agent Scripting comes with several prepackaged XML servers for you to use in the scripts. These servers allow you to, among other things, generate PDF files, send e-mails, and store and retrieve XML documents. This setting lets you choose a configuration field that contains the location of these XML servers.
This option allows you to have the script state information transferred along with collected data. This option is useful if you want to transfer the navigation from one session to another along with collected information.
Beginning with release 7.2.0, Agent Scripting uses only the POST method. The checkbox Use POST Method with Forms has been removed.
Previously, you had to specify the POST method to prevent Agent Scripting from using the GET method for submitting forms.
When the Visio diagrams are built they show references to other objects outside the default flow. Complex diagrams can take a significant amount of time to draw.
This number is used to tell Genesys Agent Scripting the maximum number of references to display. When you exceed this number, the title of the diagram is changed to show that it has been exceeded.
This tab is only active if you have converted the project book to collaborate mode.
This field contains the directory in which the collaboration server code is located.
The Server URL is the address of the Genesys Agent Scripting Collaboration server.
This setting only becomes active in collaborate mode. Use it to turn off the automatic locking of pages in collaborate mode for a Project Book. You can then view a page without checking it out.