Actions Overview

The Define Actions menu option is the sixth item in the Define menu. This item allows you to define actions. Selecting the Define Actions menu option opens the Action List dialog box.

Filter by Type

To filter the list based on action type, use the Filter by Type drop down and select one of the displayed actions.

Reference Filter

This filter allows you to display All, Unused, or Used objects in the List.

Add

Add defines a new action. Clicking Add opens the Action Wizard dialog box.

Edit

You may edit existing actions by selecting an action from the list and clicking the Edit button in the Action List dialog box. This opens the Action Properties dialog box.

Copy

You may create a copy of the selected action by clicking the Copy button. Doing so will cause a confirmation message to appear.

Delete

You can delete an action by selecting an action in the Action List window and clicking the Delete button. This will cause a confirmation message to appear.

When you select Yes, Genesys Agent Scripting will first verify that the action to be deleted is not used anywhere in the system. If the action is not being used anywhere else, it will be deleted. However, if any other object references the action, you will not be able to delete it at this time and a message will appear.

Until all of the references are removed, you cannot delete the action. Double-clicking on each reference will take the user to the selected object.

You may select multiple actions to be deleted by holding the Shift key while selecting the actions.