Stream Menu Overview

A stream is a collection of pages with a logical flow connecting the pages with branching conditions that govern the transition from page to page. Streams appear as the third level in the Project Tree, falling under process flows. The Stream menu is used to create and update streams. It can be accessed from the menu bar or by right-clicking a stream in the Project Tree. There are five options in the Stream menu:

With Microsoft Visio 2003 Professional, stream diagrams are available within Genesys Agent Scripting. A stream diagram is a lower level diagram that shows the flow from page to page within a stream including all branching conditions within the stream as well as connections to other streams and process flows.

In addition, any actions that occur during page load or unload are indicated by a star as seen in the icon table below.

Right-clicking on a stream flow diagram brings up a menu containing a subset of the stream menu items. From this menu, the user can

See stream diagram icons and information on using stream diagrams.