The Tag Setup tab is used to set up the tag. Each of the values on this tab is described below.
The XML Tag is the tag name for the XML request or response. The tag name is case sensitive.
The tag type is used to indicate the type of XML tag. Each of the types is described below.
Tag
Filter
Static
Field
Table
Column
This field only appears when Static, Field, or Table is selected as the Type. For a Static Type, you can enter the value in the field. For a Field Type, you select a Field from the drop-down list of Genesys Agent Scripting Fields (excluding Tables). For a Table Type, select from a drop-down list of Genesys Agent Scripting Tables.