The Define Actions menu option is the sixth item in the Define menu. This item allows you to define actions. Selecting the Define Actions menu option opens the Action List dialog box.
To filter the list based on action type, use the Filter by Type drop down and select one of the displayed actions.
This filter allows you to display All, Unused, or Used objects in the List.
Add defines a new action. Clicking Add opens the Action Wizard dialog box.
You may edit existing actions by selecting an action from the list and clicking the Edit button in the Action List dialog box. This opens the Action Properties dialog box.
You may create a copy of the selected action by clicking the Copy button. Doing so will cause a confirmation message to appear.
Click No to cancel the copy.
Click Yes to create a copy.
You can delete an action by selecting an action in the Action List window and clicking the Delete button. This will cause a confirmation message to appear.
Click No to cancel the delete.
Click Yes to continue.
When you select Yes, Genesys Agent Scripting will first verify that the action to be deleted is not used anywhere in the system. If the action is not being used anywhere else, it will be deleted. However, if any other object references the action, you will not be able to delete it at this time and a message will appear.
Click No to return to the Action List dialog box.
Click Yes to open the Object Cross Reference dialog box.
Until all of the references are removed, you cannot delete the action. Double-clicking on each reference will take the user to the selected object.
You may select multiple actions to be deleted by holding the Shift key while selecting the actions.