|184.108.40.206 [05/27/16] – Hot fix|
This release note applies to all 2.2.8 releases of the Genesys 400 Series of IP Phones.
This is a Hot fix for this product. This section describes new features that were introduced in this release.
Auto redial. If a called party is unavailable because they're busy (for example), the caller phone's LCD prompts Extension Busy. Activate auto redial on busy? If the caller then activates the feature, the busy extension is automatically redialed every n seconds (configured by the network administrator). The caller can stop the redialing at any time and (re)activate it at any time.
Open SSL 1.0.1, integrated with TLS 1.2, replaces OpenSSL 0.9.8 and TLS 1.0. Please note the proper Security Pack (version 8.5.100.09) supporting TLS 1.2 must be loaded together with Genesys SIP Server for Genesys SIP contact center deployments. .
OPUS v1.1 voice coder is now part of the phone generic firmware and does not require dedicated firmware.
Administrators can remotely enable or disable the Do not Disturb functionality on users' phones using a new configuration file parameter 'voip/line/0/do_not_disturb/activated', where  = Disable (default) and  = Enable.
QoE: General improvements and fixes.
Improved SQL connection checking added to the installer.
If a VoIP application needs to be reloaded, the application by default sends a SIP Registration message with Expires:0 which means unregister. By setting a new parameter 'voip/signalling/sip/unregister_on_voip_reload' to 1, the application will not send the unregistration message when its reloaded.
The Dual Registration feature has been optimized with the now configurable parameter 'voip/signalling/sip/redundant_proxy/dual_reg/t1' (default = 20ms), which was previously hard-coded and unconfigurable.
A new logging mechanism Lightweight Syslog allows the user to perform phone logging without affecting the phones' performance.
To enable the Lightweight Syslog:
Access the phone's Web interface's System Logging page (Status & Diagnostics tab > Diagnostics > Logging), set the 'Activate' parameter to Network and provide a valid IP address and server port. Do not set any of the options (keep all as 'None').
Core dump files will now be compressed before they are saved to the phone's flash memory, allowing for safer use of the core dump.
SHA2 Support. OpenSSL was upgraded from 0.99.8 to 1.0.1m. The newer open source supports SHA2 algorithms.
Blind Transfer. The phone can be enabled to support Blind Transfer by adding a BXfer softkey. For more information, see the Administrator's Manual, section 'Configuring Blind Transfer'.
Drop From Local Conference. The initiator of a call conference can drop out of the conference by on-hooking the phone, without disrupting parties B and C. Previously, only a softkey option was available for dropping out. For more information, see the Administrator's Manual, section 'Allowing the Initiator to Drop out of the Conference'.
Factory-Set Certificates and AudioCodes Trusted Root CA. Genesys IP phones are now loaded with factory-set preinstalled certificate files: private key file, certificate file and a Trusted Root CA file that is signed by AudioCodes. Whenever the IP phone authenticates with a remote server, it can be authenticated using these certificate files. Each IP phone receives a uniquely generated private key certificate file based on its MAC address. If the remote server is configured to authenticate the client and AudioCodes factory-set certificates are used for authentication, then the AudioCodes Certificate and AudioCodes Trusted Root CA must be downloaded to the remote server. These files can be downloaded from the AudioCodes Web site. For more information, contact your local Genesys sales representative. If you use the AudioCodes Redirect server to obtain firmware and configuration files, then the factory-set certificates are used to authenticate the connection with this server.
Send DTMF via SIP and via RTP together. The phone can be set to send DTMF 'via SIP' together with DTMF via RTP (inband or RFC 2833).
http/s provisioning. Phones can now get their HTTP/S provisioning URL from DHCP Option 43, as well as from DHCP Option 160 and DHCP Option 66/67.
CDP Enhanced. Enhanced support for Cisco-proprietary Cisco Discovery Protocol (CDP).
Restoring phone settings to defaults, without requiring access to the 'Administration' menu or to the Web interface, is extended.
Slovak, Czech and Turkish languages are now supported.
The status of factory-installed certificates is now displayed.
This section provides the latest information on known issues and recommendations associated with this product.
There are no known issues and recommendations associated with this product.
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This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.
There are no discountinued support items for this product.
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Information in this section is included for international customers.
There are no known internationalization issues for this product.
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Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website. The following documentation also contains information about this software.
Product documentation is provided on the Customer Care website, the Genesys Documentation website, and the Documentation Library DVD.
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