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Workspace Desktop Edition:interaction-workspace:chat-auto-mark-done-owner-agent


chat.auto-mark-done-owner-agent



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Published Option

chat.auto-mark-done-owner-agent

Default Value: false
Valid Values: true, false
Changes Take Effect: Immediately
Dependencies: interaction.disposition.is-mandatory
Introduced: 8.5.128.07
Related Options: chat.auto-mark-done-non-owner-agent, chat.auto-mark-done-owner-agent.timer

Specifies whether chat interactions are automatically closed and marked done when the contact disconnects if the agent is the owner (the last agent remaining connected to the interaction) of the chat interaction.

Draft Option

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This page was last edited on September 26, 2018, at 12:18.
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