WFM Options Removed

This section lists the WFM options that no longer supported by WFM and have been removed.

WFM Web

ShowTerminatedAgents (new name)
HideTerminatedAgents (old name)
Renamed and removed in 8.5.101.
Can now be configured in WFM Web for Supervisors About > Settings dialog.

WFM Server

AdjustCarryOverByBonus
Removed in release WFM 8.5.1.

Important

The removal of the AdjustCarryOverByBonus configuration option affects the carry-over functionality in this way; Now in 8.5.1, WFM works as if the this option is set to True. Previous to 8.5.1, if the option was set to False, and the agent did not use the assigned bonus hours before the carry-over date, those hours might be lost in 8.5.1.

WFM Client

CommandTimeout
Removed in release WFM 8.5.1.

CsynchFile
Removed in release WFM 8.5.1.

CfgServerRequestTimeout
Removed in release WFM 8.5.1.

SOAPTimeout
Removed in release WFM 8.5.1.

HelpFile
Removed in release WFM 8.5.1.

HideTerminatedAgents
Removed in release WFM 8.5.1.

NameOrder
Removed in release WFM 8.5.1.

FontSize
Removed in release WFM 8.5.1.

Font
Removed in release WFM 8.5.1.

HideDA_settings
Removed in release WFM 8.5.1.

Data Aggregator

AgentEventsFromInterface
Removed in release WFM 8.1.1.

SynchronizeUnassignedAgents
Removed in release WFM 8.5.1.

x-LogSynchronizationTrace
Removed in release WFM 8.5.1.