Feature Configuration

Supported Features

The following table lists the functionality supported by T-Server for CSTA Connector:

• Agent Substitution for Monitored Agents
• Business-Call Handling
• Call Release Tracking
• Call Type Prediction
• Emulated Agents
• Failed-Route Notification
• Hot-Standby HA
• Hunt Groups
• Keep-Alive Feature Handling
• Link Bandwidth Monitoring
• No-Answer Supervision
• Partitioned-Switch Configuration
• Request Handling Enhancements
• T-Server Error Messages