8.5.003.23
Workforce Management Builder Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 04/28/16 | Hot Fix | X |
Helpful Links
Releases Info
Product Documentation
Genesys Products
What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
WFM Builder now keeps Activity Sets within the minimum duration when building schedules. Previously, WFM Builder sometimes split Activity Sets into shorter intervals when Task Sequences were present on a particular Site, but all agents being scheduled from that Site could not work on Task Sequences because their Contracts did not have appropriate Shifts. (WFM-25677)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.003.23.
This page was last edited on April 28, 2016, at 22:46.
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