8.5.215.00

Workforce Management API Release Notes

Release Date	Release Type	Restrictions
11/07/19	General

Workforce Management API is platform-independent software. You can deploy the installation package on any operating system that Workforce Management API supports.

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• Support for new features introduced in WFM Server 8.5.215.09.

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.215.00.