8.5.109.19
Interaction Server Proxy Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 07/27/17 | Hot Fix | X | X | X | X |
Helpful Links
Releases Info
Product Documentation
Genesys Products
What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
This release fixes issues with memory leaks in several scenarios, such as when Interaction Server Proxy is processing responses to RequestTakeSnapshot and RequestWorkbinStatistics messages, among others. (ESR-13214)
Interaction Server Proxy now properly handles scenarios in which a client application sends the message RequestGetSnapshotInteractions and then immediately issues the message RequestReleaseSnapshot for the same attr_shapshot_id without waiting for a response from the initial RequestGetSnapshotInteractions message. Previously, this scenario caused Interaction Server Proxy to terminate unexpectedly. (ESR-13194)
Interaction Server Proxy now sends correct timestamps (attr_event_time) for reporting events regarding the agent or media state after one of the nodes restart or switches over. Previously, Interaction Server Proxy might have sent older timestamps in these situations, which might have caused the following warning in Stat Server: source-time monotonicity violated. (ESR-12988)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.109.19.