9.0.013.11

iWD Runtime Node Release Notes

9.x

iWD Runtime Node is part of 9.x starting in 9.0.002.20.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
06/30/20	Update			X		X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• intelligent Workload Distribution

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• Migration—Improved and extended Data Migration from iWD 8.5.1 to iWD 9.0:
  • Added ability to migrate data from the EventLog database to iWD Data Mart.

  Details are in the migration section of the Deployment Guide. (IWD-9307)

• System table improvements—The ETL Audit table is expanded with the PARENT_ETL_AUDIT_KEY column. For more information, see the iWD Data Mart Reference Guide. (IWD-9284)

Resolved Issues

This release contains the following resolved issues:

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An issue with long runtime_ids (length > 60) in business structure objects (Process, Department, Solution) leading to failure of the Statistics Adapter job in some scenarios has been fixed. (IWD-9344)

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An issue with the native classif plugin has been fixed. Previously an overflow exception might occur when the Data Mart database was on MSSQL and the sum of the following values was greater than 2^31:

• I_TASK_FACT.total_work_time_sec
• I_TASK_FACT.src_crt_time_fr_first_crtd_sec
• I_TASK_FACT.complete_time_from_created_sec
• I_TASK_FACT.assign_time_from_created_sec
• I_TASK_FACT.crt_time_fr_src_crtd_sec

(IWD-9334)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.013.11.