9.0.015.09

AI Core Services Release Notes

9.x

AI Core Services is part of 9.x starting in 9.0.006.05.

Important

Up to release 9.0.009.01, AI Core Services was known as Journey Optimization Platform.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
11/07/19	General	Under Shipping Control		X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Predictive Routing

Genesys Products

• List of Release Notes

What's New

This release includes the following new features or enhancements:

• This release adds logging of the following keys to the score_log file:
  • requestContext
  • requestCustomerId
  • requestOrganizationId
  • gpmStatus
  • connId

  (PRR-5567)

Resolved Issues

This release contains the following resolved issues:

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This release increases the performance of Customer and Agent Profile uploads by removing a redundant call to MongoDB that was previously made each time there was a Profile insert into MongoDB. (PRR-5756)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.015.09.