New In Interaction Workspace Deployment Guide 8.1.402.00

The following topics have been added or changed significantly since the 8.1.3 release:

• Information about Dialing an alternate number in Outbound Preview Mode was added to the Outbound Campaign Interactions topic.
• The Security topic was updated to include new information for TLS, FIPS, and configuring security for Interaction Workspace SIP Endpoint.
• Information about passing login information through the command line interface when logging in to the Interaction Workspace application was added to the Agent Login and Authentication topic.
• The Procedure: Adding a new language dictionary to Interaction Workspace was added to the information about the Spelling Check feature.
• The following options were added to the Contact options:
  • contact.history-default-time-filter-main
  • contact.myhistory-default-time-filter-main
  • contact.ucs-interaction.<media-type>.use-server-date
• The email.move-inbound-to-in-progress-workbin-on-reply option was added to the E-Mail options.
• The following options were added to the Interaction Workspace SIP Endpoint options:
  • sipendpoint.exit-on-voice-logoff
  • sipendpoint.proxies.proxy0.media_encrypted
  • sipendpoint.proxies.proxy1.media_encrypted
  • sipendpoint.transport-protocol
• The outbound.call-result-automatically-selected option was added to the Outbound options.
• Information about the Contact - Can Edit Contact privilege has been updated.