Universal Contact Server Deployment Guide
This is the Deployment Guide for Genesys Universal Contact Server 9.1.
Universal Contact Server (UCS) 9.1 interfaces with a cluster of Cassandra databases that store the following:
- Contact information—Names, addresses, phone numbers
- Context Services profiles and extensions
- Contact history—Previous interactions with this contact
UCS Overview and Deployment Planning
Deploying and Configuring Cassandra
Configuring Cassandra Clusters
Deploying and Configuring Elasticsearch Plugin
Deploying and Configuring UCS
Startup and Schema Creation
Deploying Other Components
This page was last modified on January 11, 2019, at 01:57.