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Deployment Planning

Please consult the UCS 9.1 Sizing and Hardware Guide for recommendations on sizing your implementation.

Objective Related procedures and actions
1. Plan your deployment. Prerequisites and environment notes
2. Download and install Elasticsearch 5.5/6.2. Please follow vendor instructions for downloading and installing Elasticsearch. Genesys assumes that you have followed all applicable instructions and recommendations for your environment.
3. Download and install Cassandra 3.11.x. Please follow vendor instructions for downloading and installing Cassandra. Genesys assumes that you have followed all applicable instructions and recommendations for your environment.
4. Deploy Cassandra. Deploy the Cassandra cluster using these procedures.
5. Deploy Elasticsearch plugin for Cassandra. Deploy Elasticsearch plugin for Cassandra
6. Deploy UCS 9.1.
7. Configure any non-English search language(s). If you require non-English searching, you must configure search for non-English languages before you create the Cassandra schema.
8. Create the Cassandra schema. Create the Cassandra Schema
9. Deploy UCS 8.5.3.
10. Review the contact identification requirements for UCS 9.1. Contact identification is different in UCS9.1 by comparion to UCS 8.5. Read the Contact Identification information for UCS 9.1 and the same topic for UCS 8.5 before undertaking migration.
11. Deploy Genesys Data Processing Server (GDPS). To enable migration from UCS 8.5.2+ to 9.1, deploy the GDPS component by following these procedures.
12. Troubleshooting. Troubleshooting

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This page was last modified on November 10, 2018, at 01:19.