Jump to: navigation, search

Configuring an HA Pair for non-Cluster-enabled Clients

Two of the UCS instances in the cluster can be configured as a primary/backup pair in order to provide Genesys-standard high availability to clients which do not yet support connection to a UCS cluster.

In the configuration environment, the client will have a connection to the primary UCS configured. When this UCS is down the client will reconnect to its backup.

Important
In the Solution Control Interface, one of the UCS appears with status BACKUP but it is active like other UCSs in the cluster. A switchover action changes only the UCS that has the status BACKUP.

Feedback

Comment on this article:

blog comments powered by Disqus
This page was last modified on May 18, 2018, at 06:55.