This section provides information for administrators regarding Universal Contact Server (UCS).
- Updating Interaction Data in a Routing Strategy
- Identifying and Creating Contacts
- Enabling Full-Text Searching of the UCS database.
- Protecting Personally Identifiable Information (PII), such as credit card numbers, phone numbers, and Social Security numbers, in UCS logs.
- Flexible Data Extraction
Vendor Reference Documentation
Genesys recommends that you follow the best practices defined for Cassandra maintenance in this document.
This page was last modified on December 28, 2018, at 15:14.