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User Data Keys

T-Server supports the use of the User Data keys in the following table:

Describing the User Data Keys

Extension Used In Description
Key Type

ACCOUNT_CODE

string
integer

TAttachUserData
TUpdateUserData EventUserDataChanged

Alternative to the ACCOUNT_CODE_<N> key. The name of this extension is defined by the accode-name configuration option.

LegalGuardTime

integer

Call-related requests

Specifies the amount of emulated Legal Guard time allocated to the agent at the end of a business call.

RecordingState

string

EventRegistered
EventAddressInfo

Provides the status of the Call Recording feature for the DN.
The status can be one of following values:

  • 1 Started
  • 2 Stopped
  • 3 Suspended (currently reserved)

WrapUpTime

integer

Call-related requests

Specifies the amount of emulated wrap-up time allocated to all agents at the end of the business call. This value is effective for the duration of this agent's login session.

This page was last edited on August 1, 2013, at 13:35.

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