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Switch Support for Adapters and Agent Desktops

Read This First

  • The adapters have additional dependencies on the switch, and these adapters are not available for all switches supported by the Framework Solution. 
  • SDK and Adapters support SIP Server and all the soft switches that SIP Server supports.

 

Switch Support Table

SAP ERP

SAP Win Client

SAP ICI Multi-Channel

Siebel CRM

Tier 1 Switches

Alcatel OmniPCX Enterprise/(OXE)/A4400

7.0

6.5+

6.5+

6.1+

Aspect ACD

7.0

6.5+

6.5+

6.5.1+

Avaya Media Server S8000 Series

7.0

6.5+

6.5+

6.1+

CS2000/CS2100

7.0

6.5+

6.5+

6.5+

EADS Intecom M6880 PointSpan

-

6.5.4

7.5+

-

Ericsson MD110/MX-ONE

7.0

6.5.1+

6.5+

6.5.1+

NEC NEAX 2000, NEAX 7400 M120 (Small TDM)

No

6.5.1+

7.5+

6.5.2+

NEC NEAX 2400, M140/160/180 (Large TDM)

7.0

6.5+

7.5+

6.5.1+

NEC NEAX 2000 IPS, APEX 3600i (Small IP)

No

6.5.1+

No

No

NEC NEAX 2400 IPX, APEX 7600i (Large IP)

No

6.5.1+

No

No

NEC SV/7000

-

-

7.5+

-

NEC Small Hybrid

No

No

7.5+

No

NEC Large Hybrid

No

No

7.5+

No

Nortel Communication Server 1000

7.0

6.5+

6.5+

6.1+

Nortel Symposium

7.0

6.5+

6.5+

6.1+

Siemens Hicom 300E (Callbridge 4.1)

7.0

6.5+

6.5+

6.5.1+

Unify OS 4000 (ex. Siemens HiPath 4000 CSTA III)

7.0

6.5+

6.5+

6.5.2+

Spectrum

7.0

6.5.1+

6.5+

6.5+

Tier 2 Switches

Alcatel OmniPCX Office/(OXO)/A4200

7.0

No

6.5+

6.5.2+

EADS Telecom M6500

No

No

No

No

Mitel MN 3300

No

No

No

7.0+

Siemens HiPath DX

7.1+

No

7.5.1

6.5.2+

Tadiran Telecom Coral Flexicom

No

No

No

No

IP T-Servers

Cisco Unified Communications Manager

7.1+

6.5.2+

6.5.1+

6.5.2+

This page was last modified on February 11, 2019, at 11:07.

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