SIP Business Continuity

These topics contain information about SIP Business Continuity (BC), which provides the ability for a group of agents to continue offering critical business functions to customers in the event of a loss of all Genesys components running at a particular site.

• SIP Business Continuity Architecture describes the SIP Business Continuity solution, how it works, and the basic architecture.

• Deploying SIP Business Continuity describes how to deploy SIP Business Continuity in your environment.