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BatchRequest

Section: CalendarService
Default Value: true
Valid Values: true, false
Changes Take Effect: Immediately
Dependencies: None

Specifies how WFM Server processes multiple time-off requests submitted simultaneously by a single agent.

If this option value is set to true WFM Server processes these time-off items in one batch. If set to false, WFM Server processes these time-off items one-by-one.

8.5.211.02

Workforce Management Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
07/02/18 Update X

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List of Release Notes

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


WFM's improved handling of notifications now prevents database deadlocks. Previously, deadlocks could occur in high-concurrency environments when schedule change notifications were being polled by multiple clients. (WFM-30082)


WFM now calculates Time-Off balances correctly when agents have several Time-Off types assigned to the same Time-Off rule. Previously in this scenario, WFM sometimes calculated Time-Off balances incorrectly. (WFM-30036)


WFM now correctly processes all Time-Off Bidding requests. Previously, WFM missed some requests while processing Time-Off bids if the [CalendarService] BatchRequest option was set to false. (WFM-28498)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.211.02.

This page was last edited on July 24, 2018, at 16:45.

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