BatchRequest
Section: CalendarService
Default Value: true
Valid Values: true, false
Changes Take Effect: Immediately
Dependencies: None
Specifies how WFM Server processes multiple time-off requests submitted simultaneously by a single agent.
If this option value is set to true, WFM Server processes these time-off items in one batch. If set to false, WFM Server processes these time-off items one-by-one.
8.5.211.02
Workforce Management Server Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 07/02/18 | Update | X |
Helpful Links
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Product Documentation
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What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
WFM's improved handling of notifications now prevents database deadlocks. Previously, deadlocks could occur in high-concurrency environments when schedule change notifications were being polled by multiple clients. (WFM-30082)
WFM now calculates Time-Off balances correctly when agents have several Time-Off types assigned to the same Time-Off rule. Previously in this scenario, WFM sometimes calculated Time-Off balances incorrectly. (WFM-30036)
WFM now correctly processes all Time-Off Bidding requests. Previously, WFM missed some requests while processing Time-Off bids if the [CalendarService] BatchRequest option was set to false. (WFM-28498)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.211.02.