Default Value: true
Valid Values: true, false
Changes Take Effect: Immediately
Specifies how WFM Server processes multiple time-off requests submitted simultaneously by a single agent.
If this option value is set to true WFM Server processes these time-off items in one batch. If set to false, WFM Server processes these time-off items one-by-one.
Workforce Management Server Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
This release includes only resolved issues.
This release contains the following resolved issues:
WFM's improved handling of notifications now prevents database deadlocks. Previously, deadlocks could occur in high-concurrency environments when schedule change notifications were being polled by multiple clients. (WFM-30082)
WFM now calculates Time-Off balances correctly when agents have several Time-Off types assigned to the same Time-Off rule. Previously in this scenario, WFM sometimes calculated Time-Off balances incorrectly. (WFM-30036)
WFM now correctly processes all Time-Off Bidding requests. Previously, WFM missed some requests while processing Time-Off bids if the [CalendarService] BatchRequest option was set to false. (WFM-28498)
No special procedure is required to upgrade to release 8.5.211.02.