Workforce Management Server Release Notes
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This release includes only resolved issues.
This release contains the following resolved issues:
WFM Server's performance is improved when returning indicators that specify if data (IV, AHT, or Staffing) is present for activities in a Forecast Scenario. Previously, when a Forecast Scenario had many Activities, it could take a significant amount of time to retrieve the data indicators. (WFM-23339)
WFM Server now optimizes Staffing Coverage when inserting multiple shifts with shift items in the Schedule Intra-Day module. Previously in this scenario, WFM Server set all breaks and/or meals to occur at the same time. (WFM-23251)
No special procedure is required to upgrade to release 8.5.003.15.