8.5.101.04

Workforce Management Database Utility Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
09/18/15	Hot Fix					X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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WFM Database backup can now be restored when using an Oracle RDBMS, even if WM_LOG_TABLE contains records. Previously in this scenario, the WFM database backup could not be restored and the following error message was generated: Error in function cBRU_MoveDatabaseFiles. (WFM-23620)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.101.04.