Maintenance Notice - PDF Generation
Dynamic PDF generation for web-based content is temporarily unavailable. This maintenance affects dynamic PDF files that are generated from either the HTML-based page or manual that you are viewing. Links that normally allow this functionality have been hidden, and will reappear as soon as the feature is restored.

Note: Access to static files, including PDF files that are not dynamically generated from our web-based content, is unaffected.

Jump to: navigation, search

Workforce Management Database Utility Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
03/16/15 General X

Helpful Links

Releases Info

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes the following new features and enhancements:

  • Support for Microsoft Windows 8, 64-bit (compatible, native mode on WFM Web and WFM Database Utility only)
  • Support for Oracle 12c Database Management Systems (DBMS)
  • Microsoft SQL Server (MSSQL) 2014

Resolved Issues

This release contains the following resolved issues:

When using Oracle or DB2 database servers, WFM enables you to delete Sites, even if there are Shifts used in Rotating Pattern Weeks and Profiles (used as Schedule Agents). Previously, these Shifts and Profiles had to be deleted manually before deleting Sites. (WFM-22043)

You can now delete shifts in WFM even if they are being used in Schedule Scenarios or the Master Schedule, but only if the WFM database platform is:

  • Microsoft SQL Server, starting with WFM database version 8.1.300.08
  • Oracle DB Server, starting with WFM database version


Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on July 26, 2018, at 12:32.


Comment on this article:

blog comments powered by Disqus