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8.5.001.03

Workforce Management Database Utility Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
09/26/14 General X

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Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • The addition of two new indexes provides improved performance of SQL requests. (WFM-21751)



Resolved Issues

This release contains the following resolved issues:


Forecast and Schedule scenarios that are deleted in WFM Web are now permanently deleted from the cache of other WFM Web servers in a multi-server environment. Previously, after login, some users could still see these deleted scenarios in server instances selected by the load balancer. (WFM-21904)


The speed of the WFM Database upgrade procedure is improved with optimization of WFM Database Utility's data modification scripts. (WFM-21883)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.001.03.

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This page was last modified on April 26, 2016, at 16:47.