Workforce Management Configuration Utility Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
This release includes only resolved issues.
This release contains the following resolved issues:
Data Aggregator settings that are hidden cannot be updated for Business Units or Sites, when the Configuration Utility OptionalSettings > HideDA_settings option is set to True. Previously, Data Aggregator settings could sometimes be updated, even though they were hidden. (WFM-21869)
In Configuration Utility, the About window now displays the correct release number (8.5.0) after login. Previously, the About window incorrectly displayed WFM Configuration Utility 8.1.3 (but with the correct Program version: 8.5.000.00). (WFM-21860)
Agents and Activity types now display correctly in Configuration Utility. Previously in Configuration > Organization > Agent Properties, the agent could sometimes be incorrectly skilled as Secondary or Primary for an activity, based only on the agent's skills configuration, disregarding the Activity type directly assigned to the agent. (WFM-21952)
Turning off the Configuration Utility's Allow synchronization security option now disables user access to the synchronization functionality, if there is at least one other user whose access is enabled by this security option. Previously, users could perform synchronization, regardless of whether access was enabled or disabled by this security option setting. (WFM-22044)
No special procedure is required to upgrade to release 8.5.001.03.