Web Services and Applications Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
This release includes only resolved issues.
This release contains the following resolved issues:
When Genesys Web Services attempts to recover Agent State after disconnecting and reconnecting with Interaction Server, it no longer assumes that interactions that are in the INVITED state have already been accepted by an agent. Minimum required version of Interaction Server is 8.5.106.05; earlier than this version, Interaction Server does not provide interaction status (INVITED, ACCEPTED) information. (HTCC-29115)
No special procedure is required to upgrade to release 18.104.22.168.