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8.5.105.14

Workspace Desktop Edition Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
03/26/15 Hot Fix X

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What's New

This release includes only resolved issues.


Resolved Issues

This release contains the following resolved issues:


The callback time of the outbound record is now correctly taken into account when the outbound record is rescheduled after the call with the contact is ended. Previously in this scenario, the default reschedule time was added instead of the time that the agent entered. (IW-10836)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.105.14.

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This page was last modified on March 27, 2015, at 03:49.