Stat Server Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
This release contains the following new features and enhancements:
- Support for the following operating environments. See the Framework page in the Genesys Supported Operating Environment Reference Guide for more detailed information.
- Oracle Linux 7
- OpenJDK 11
- Oracle 12c R2
- Oracle 12c R2 RAC on Linux and Windows
This release contains the following resolved issues:
In environments where the same time-range based statistics might simultaneously be open on different time-ranges, Stat Server now reports correct values for each time-range. Previously, because of an issue with the way statistics were identified internally, the value calculated for a statistic opened with one time-range might also have been reported for the same statistic opened with different time-ranges.
Below is an example of a time-range statistic that can be opened with different time-ranges (for instance, Range10-15 and Range16-20) and that could have been affected by the issue:
[Total_Short_Abandoned_Calls] Category=TotalNumberInTimeRange Description=Total number of calls abandoned within the specified time range Formula=DCID MainMask=CallAbandonedFromRinging, CallAbandoned Objects=GroupQueues, Queue, RoutePoint Subject=DNAction
Statistical categories with mandatory time-ranges are:
Time-range can also be specified for the RelativeNumberPercentage statistical category. When specified, it is applied to actions/statuses in MainMask. (SS-8723)
Stat Server no longer experiences lengthy episodes of 100% CPU consumption. Previously, in rare circumstances, Stat Server was not able to properly maintain internal monotonic time. As a result, Stat Server frequently recalculated all time-based statistics, leading to 100% CPU consumption. (SS-8695)
No special procedure is required to upgrade to release 8.5.112.04.