Stat Server Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
This release includes only resolved issues.
This release contains the following resolved issues:
In cases when the system time was changed, Stat Server now returns the correct timestamp (the DN status start time) for the CurrentTargetState statistical category. (SS-7236)
For the ExpectedWaitTime statistical category, Stat Server now correctly returns a large value (for example, 900000) in the following scenario:
- A virtual queue is set as an origination DN to the Agent Group.
- One agent from the group above is logged in and in the NotReadyForNextCall status.
- One call is in the virtual queue and no other calls were previously distributed from this virtual queue.
Previously, it incorrectly returned 0. (SS-7234)
In scenarios where the connection to the Configuration Server failed, and could not be reestablished, Stat Server now correctly alternates reconnect attempts between primary and backup Configuration Servers. (SS-7191)
Stat Server now correctly handles 0 (zero) max capacity in capacity rules. (SS-7081)
No special procedure is required to upgrade to release 22.214.171.124.