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8.5.102.24

Stat Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
08/04/16 Hot Fix X X

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Stat Server

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List of Release Notes

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


Stat Server no longer enters an infinite loop in the following scenario:

  • The skill skill_name exists.
  • There is at least one agent who has the skill skill_name with non-zero level.
  • The Skill("skill_name") script is added to an empty regular agent group.
Important
Genesys recommends that you use the SkillExists("skill_name") script instead of the Skill("skill_name") script to specify skills for virtual agent groups, as documented in the Stat Server User’s Guide.

(SS-6922)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.102.24.

This page was last edited on August 4, 2016, at 22:14.

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