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8.5.001.09

Genesys T-Server and UCMA Connector for Skype for Business Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
11/03/16 Hot Fix X

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What's New

This release contains the following new features and enhancements:

  • In routing scenarios involving no-answer supervision, T-Server now instructs the Connector to modify a value of the no-answer-timeout option on a routing destination if the destination is a monitored Lync/Skype for Business user. After that, T-Server instructs the Connector to reset that value at the end of the execution of the routing scenario.
The Connector now supports the following new configuration option:
default-agent-no-answer-time
Setting: connector section
Default Value: 20
Valid Values: Integer greater than 0
Changes Take Effect: Immediately
Specifies the default no-answer timeout for the monitored agent that T-Server sets for the Lync/Skype for Business user after a routing scenario completion that involves no-answer supervision.
(LYNC-2367)



Resolved Issues

This release contains the following resolved issues:


A supervised call no longer becomes stuck in the Connector if a supervisor does not connect to the call because of a missing notification from UCMA. (LYNC-2420)


T-Server now rejects a TMakeCall request to a Virtual Routing Point with EventError (Invalid destination). Previously, T-Server terminated unexpectedly after receiving TMakeCall from a DN to a Virtual Routing Point. (LYNC-2402)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.001.09.


Dependencies

This release of T-Server is built with T-Server Common Part (TSCP) release number 8.1.010.90. TSCP is the shared software that all T-Servers use. Consult the TSCP release note for information on changes to the Common Part that may affect the functionality of your particular type of T-Server.

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This page was last modified on November 17, 2016, at 13:01.