Genesys T-Server and UCMA Connector for Skype for Business Release Notes
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This release contains the following new features and enhancements:
- In routing scenarios involving no-answer supervision, T-Server now instructs the Connector to modify a value of the no-answer-timeout option on a routing destination if the destination is a monitored Lync/Skype for Business user. After that, T-Server instructs the Connector to reset that value at the end of the execution of the routing scenario.
- The Connector now supports the following new configuration option:
- Setting: connector section
- Default Value: 20
- Valid Values: Integer greater than 0
- Changes Take Effect: Immediately
- Specifies the default no-answer timeout for the monitored agent that T-Server sets for the Lync/Skype for Business user after a routing scenario completion that involves no-answer supervision.
This release contains the following resolved issues:
A supervised call no longer becomes stuck in the Connector if a supervisor does not connect to the call because of a missing notification from UCMA. (LYNC-2420)
T-Server now rejects a TMakeCall request to a Virtual Routing Point with EventError (Invalid destination). Previously, T-Server terminated unexpectedly after receiving TMakeCall from a DN to a Virtual Routing Point. (LYNC-2402)
No special procedure is required to upgrade to release 8.5.001.09.
This release of T-Server is built with T-Server Common Part (TSCP) release number 8.1.010.90. TSCP is the shared software that all T-Servers use. Consult the TSCP release note for information on changes to the Common Part that may affect the functionality of your particular type of T-Server.