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Genesys SR Service Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
07/14/17 General Under Shipping Control X

Helpful Links

What's New

This release contains the following new features and enhancements:

  • The Screen Recording Service (SRS) now supports multi-site disaster recovery with Interaction Recording Web Services (RWS) when Workspace Desktop Edition (WDE) version or later is used.
  • SRS no longer considers any recordings as failed, thereby eliminating the need to restart SRS to upload the recordings.

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.341.11.

This page was last edited on October 31, 2017, at 06:03.


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