8.5.340.81
Genesys SR Service Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 06/28/17 | General | Under Shipping Control | X |
Helpful Links
Releases Info
Product Documentation
Genesys Products
What's New
This release includes only resolved issues.
Note: This version was first released as a Hot Fix on 05/25/17.
Resolved Issues
This release contains the following resolved issues:
SRS no longer stops uploading recordings after it fails to upload a recording due to authentication errors. It now skips the problematic recording and continue to upload the other agent recordings. (GIR-12110)
SRS no longer fails to capture screen recordings when an agent uses WWE through Chrome (version 57.0.2987.133 & above) over a secure connection (HTTPS). Previously, with this configuration, the chrome browser would reject the HTTPS connection attempt due to the net::ERR_INSECURE_RESPONSE error, which prevented successful SRS initialization. (GIR-12099)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.340.81.