Genesys SR Service Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
|12/20/16||General||Under Shipping Control||X|
This release includes only resolved issues.
This release contains the following resolved issues:
The Screen Recording Service (SR Service) is now able to process a screen recording correctly if the agent's details contain special characters. Previously, the SR Service was not able to process a screen recording if the agent's username contained a single-quote character. (GIR-8186)
No special procedure is required to upgrade to release 8.5.330.64.