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8.5.330.64

Genesys SR Service Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
12/20/16 General Under Shipping Control X

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What's New

This release includes only resolved issues.


Resolved Issues

This release contains the following resolved issues:


The Screen Recording Service (SR Service) is now able to process a screen recording correctly if the agent's details contain special characters. Previously, the SR Service was not able to process a screen recording if the agent's username contained a single-quote character. (GIR-8186)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.330.64.

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This page was last modified on October 30, 2017, at 22:01.