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Reporting and Analytics Aggregates Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
02/25/16 General X X X X

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What's New

This release contains the following new features and enhancements:

  • Beginning with this release, RAA 8.5 supports Callback reporting. This includes a new table (AGT_CALLBACK), and view (AG2_CALLBACK). For more information, see the Physical Data Model documentation for your RDBMS (available from Reporting and Analytics Aggregates documentation).
  • Support for Red Hat Enterprise Linux AP 64-bit x86 7 operating system. See the Supported Operating Environment: Genesys Interactive Insights page for more detailed information and a list of all supported operating systems.
  • The procedure to apply the partition kit has been simplified. Beginning with this release, apply the partition kit by enabling partitioned-gim in the database. This automatically applies the partition kit. Optionally, you can customize the partition kit using the partition-kit.ss. To do so:
    1. Disable partition-gim in the database.
    2. Edit the partition-kit.ss file, and save it in the RAA root directory (the same directory where GIMAgg.jar is found).
    If you enable partition-gim in the database, partition-kit.ss is not used, and Genesys recommends renaming the partition-kit.ss file to avoid confusion (for example, as NOT_USED_partition-kit.ss). As part of this change, the following files, found in the script directory in past releases, are not included with this release, and are no longer supported:
    • partition-kit-MSSQL.ss
    • partition-kit-ORACLE.ss
    • partition-kit-MSSQL.ss

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

Refer to the Deployment Procedure for this release to deploy the installation package within your environment.


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This page was last modified on July 31, 2017, at 08:46.