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Recording Cloud Backup Service 8.5.x Release Note

This Release Note applies to all 8.5.x releases of Recording Cloud Backup Service. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Release 8.5.2:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
8.5.295.01 05/15/18 General Under Shipping Control X X
8.5.290.49 02/27/18 General Under Shipping Control X X
8.5.270.73 03/29/17 General Under Shipping Control X X
8.5.265.71 12/20/16 General Under Shipping Control X X
8.5.260.59 09/27/16 General Under Shipping Control X X
8.5.241.13 07/14/16 Hot Fix Under Shipping Control X X
8.5.240.80 04/01/16 General Under Shipping Control X X
8.5.220.91 10/02/15 General Under Shipping Control X X


This Release Note lists the supported operating systems for each release at a high level. For more detailed information about the supported versions for each operating system, see the Genesys Interaction Recording page in the Genesys Supported Operating Environment Reference.

Discontinued Support

[+] Note about discontinued items

There are no discontinued items for this product.


Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 8.5.x releases of Recording Cloud Backup Service, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Recording Cloud Backup Service, see the following documentation:

Release Notes for other Genesys components are available here.

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This page was last modified on June 14, 2018, at 19:56.