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Genesys Pulse 9.0.x Release Note

Genesys Pulse is part of 9.x starting in 9.0.000.02.

This Release Note applies to all 9.0.x releases of Genesys Pulse. Links in the Available Releases section enable you to access information regarding a specific release.

For information about 8.5.x releases of Genesys Pulse, see the 8.5 Release Note (Cumulative).

Available Releases

Releases are listed by version number rather than in date order. For this reason, a recent release may be listed after earlier releases, if the version number is lower. Except when otherwise noted in the information for a specific release, each release includes all of the features and corrections that were introduced for the applicable operating system at earlier dates, regardless of the version numbering.

The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the Genesys Pulse page in the Genesys Supported Operating Environment Reference.

You can find Release Notes for particular releases of Genesys Pulse at the following links:

Release 9.0.0:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
9.0.006.02 03/03/21 Update X X
9.0.006.00 08/24/20 General X X
9.0.005.02 05/27/20 General X X
9.0.004.04 03/06/20 General X X
9.0.004.03 12/20/19 Update X X
9.0.003.03 08/19/19 Hot Fix X X
9.0.003.02 07/25/19 General X X
9.0.003.01 06/28/19 Update X X
9.0.002.01 02/19/19 Update X X
9.0.002.00 12/21/18 Update X X
9.0.001.01 11/14/18 General X X
9.0.000.06 07/11/18 Hot Fix X X
9.0.000.04 06/25/18 General X X
9.0.000.02 05/29/18 General X X

Discontinued Support

This section documents features that are no longer supported in this software. This cumulative list is in release-number order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see the Discontinued Support page in the Genesys Supported Operating Environment Reference.


Only the two latest releases of Google Chrome and the latest release of Firefox ESR are supported. Support for earlier releases is discontinued.


  • Windows Server 2012
  • PostgreSQL 9.5
Discontinued as of Date: March 3, 2021 Release: 9.0.006.02

  • Oracle 12.2 (Oracle 12c R2)
  • Red Hat Enterprise Linux 6
Discontinued as of Date: November 30, 2020 Release: 

  • Windows Server 2008
  • Microsoft SQL Server 2008
Discontinued as of Date: June 30, 2020 Release: 

  • PostgreSQL 9.4
  • Oracle 11g
Discontinued as of Date: May 27, 2020 Release: 9.0.005.02

  • Microsoft SQL Server 2014
Discontinued as of Date: July, 2019 Release: 

Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 9.0.x releases of Genesys Pulse, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Genesys Pulse, see the following documentation:

  • The documentation related to this software is available from the Genesys Pulse page.

Release Notes for other Genesys components are available here.

This page was last edited on April 28, 2021, at 17:57.
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