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Genesys Pulse Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
01/15/16 Hot Fix X X

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Genesys Pulse

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What's New

  • Genesys Pulse now supports the following browsers:

    • Microsoft Internet Explorer 11
    • Microsoft Edge 12
    • Mozilla Firefox 42+
    • Google Chrome 46+
    • Apple Safari 8+

  • The Genesys Pulse API has the following changes:

    • GET/PUT/POST/DELETE for api/wbrt/layouts now works only with layouts
    • GET/PUT/POST/DELETE for api/wbrt/templates is now added for use with templates
    • GET/PUT/POST/DELETE for api/wbrt/tabs is added for use with dashboards (handled previously by GAX)

  • Genesys Pulse has new Twitter Media Activity and Facebook Media Activity templates and an updated Chat Agent Activity template. To use these templates, deploy the latest pulse_statistics.cfg file to the Stat Servers you use for Genesys Pulse.

Resolved Issues

This release contains the following resolved issues:

Alerts configured with value set to 0 (zero) are no longer reset when you edit a widget or template. (WBRT-6409)

The template.xls file containing template descriptions is now available after installation. Previously, since release, it was not installed as expected. (WBRT-6401)

Only the user's widgets are counted if the widgets limit per user is enabled. Previously, all widgets saved on the current user's dashboards were counted (WBRT-6333)

The add and edit a widget tabs no longer stay open after you delete the dashboard or widget that is being edited. (WBRT-6319)

The widget is saved correctly if you repeatedly press Save while creating a widget before the tab closes. Previously, multiple widgets were added to the dashboard. (WBRT-6294)

Genesys Pulse performance is no longer impacted if you perform multiple operations, such as creating or editing widgets, or opening or closing multiple management tabs. (WBRT-6279)

Genesys Pulse now supports Microsoft Internet Explorer 11 and Safari 8. (WBRT-6233, WBRT-6231)

Upgrade Notes

Refer to the Deployment Procedure for this release to deploy the installation package within your environment.

Supported Languages

See Release 8.5.1 Translation Support.


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This page was last modified on May 12, 2017, at 10:43.