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Frontline Advisor 9.0.x Release Note

Frontline Advisor is part of 9.x starting in

This Release Note applies to all 9.0.x releases of Frontline Advisor. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Release 9.0.0:

Release Release Date Release Type Restrictions 04/17/20 Update 08/05/19 Update 04/05/19 Hot Fix 12/21/18 General Under Shipping Control 10/11/18 General Under Shipping Control 08/09/18 Hot Fix 07/05/18 General Under Shipping Control

Frontline Advisor is platform-independent software. You can deploy the installation package on any operating system that Frontline Advisor supports, as listed on the Pulse Advisors page in the Genesys Supported Operating Environment Reference Guide.

For information about changes to the Pulse Advisors operating environment in a specific release, see the What's New section for that release in the Advisors Platform Release Note.

For information about 8.5.x releases of Frontline Advisor, see the 8.5 Release Note (Cumulative).

Discontinued Support

[+] Note about discontinued items

  • MS SQL Server 2008
    Discontinued as of:

Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 9.0.x releases of Frontline Advisor, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Frontline Advisor, see the following documentation:

  • The documentation related to this software is available from the Pulse Advisors product page.
  • The Genesys Performance Management Advisors Deployment Guide provides details about installing and configuring Frontline Advisor.

Release Notes for other Genesys components are available here.

This page was last edited on April 17, 2020, at 16:34.
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