Jump to: navigation, search

Advisors Genesys Adapter 9.0.x Release Note

Advisors Genesys Adapter is part of 9.x starting in

This Release Note applies to all 9.0.x releases of Advisors Genesys Adapter. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Release 9.0.0:

Release Release Date Release Type Restrictions 05/31/22 Update 01/10/22 Update 04/17/20 Update 08/05/19 Update 04/05/19 Hot Fix 12/21/18 General Under Shipping Control 10/11/18 General Under Shipping Control 08/09/18 Hot Fix 07/05/18 General Under Shipping Control

Advisors Genesys Adapter is platform-independent software. You can deploy the installation package on any operating system that Advisors Genesys Adapter supports, as listed on the Pulse Advisors page in the Genesys Supported Operating Environment Reference Guide.

For information about changes to the Pulse Advisors operating environment in a specific release, see the What's New section for that release in the Advisors Platform Release Note.

For information about 8.5.x releases of Advisors Genesys Adapter, see the 8.5 Release Note (Cumulative).

Discontinued Support

[+] Note about discontinued items

  • MS SQL Server 2008
    Discontinued as of:

Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 9.0.x releases of Advisors Genesys Adapter, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Advisors Genesys Adapter, see the following documentation:

  • The documentation related to this software is available from the Pulse Advisors product page.
  • The Genesys Performance Management Advisors Deployment Guide provides details about installing and configuring Advisors Genesys Adapter.

Release Notes for other Genesys components are available here.

This page was last edited on June 1, 2022, at 04:54.
Comments or questions about this documentation? Contact us for support!