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8.5.000.17

Web API Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
04/17/15 Hot Fix X X X

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Releases Info


Product Documentation

Web API Server

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


When a Get Messages call is issued, a TypingStarted notification is now sent only when text is submitted in the customer request. Previously, a TypingStarted notification was always sent in response to a Get Messages call—even if the customer had not been typing—resulting in the agent desktop application always indicating that the customer had been typing, even if they had not been. (ESR-10015)


Web API Server no longer uses all of the memory that has been assigned to Java before releasing memory, resulting in improved performance. (ESR-9645)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.000.17.

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This page was last modified on May 22, 2015, at 15:45.