Jump to: navigation, search


Social Media Plug-in for Workspace Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
12/09/16 Hot Fix X

Helpful Links

Releases Info

Product Documentation


Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • When a new incoming tweet arrives, it is grouped together with any other tweets of the same type from the same user that entered the queue within a configurable timeframe. The timeframe is configured by the new Social Messaging Server option grouping-timeout.
    To implement this feature, see the requirements and deployment procedure in the Upgrade Notes for Business Process for Use with Twitter 8.5.400.00

Resolved Issues

This release contains the following resolved issues:

Clicking a link to an image or video in a Facebook private message now opens the link and displays the image or video. This feature requires certain option settings in Workspace Desktop Edition, as explained under SMD-2059, 3535 in Known Issues. (SMD-3523)

Workspace Desktop Edition Deployment Manager no longer shows a checkbox for the Social Media Plug-in. Previously, this checkbox appeared even though the Social Media Plug-in does not support ClickOnce deployment. (SMD-2716)

Upgrade Notes

No special procedure is required to upgrade to release 8.5.400.83.

This page was last modified on December 15, 2016, at 16:34.


Comment on this article:

blog comments powered by Disqus