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Interaction Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
06/03/16 Hot Fix X X X X

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What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Interaction Server no longer exits in a scenario involving a conference or direct agent to agent transfer in which

  • The invitation is not accepted by the invited agent, and meanwhile,
  • The originating agent places the interaction in a queue or workbin at exactly the same time that the invitation timeout expires. (ESR-11746)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last modified on June 3, 2016, at 10:11.


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