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Interaction Workflow Samples 8.5.x Release Note

This Release Note applies to all 8.5.x releases of Interaction Workflow Samples. Links in the Available Releases section enable you to access information regarding a specific release.

For information about 8.1.x releases of Interaction Workflow Samples, see the 8.1 Release Note (Cumulative).

Available Releases

Releases are listed by version number rather than in date order. For this reason, a recent release may be listed after earlier releases, if the version number is lower. Except when otherwise noted in the information for a specific release, each release includes all of the features and corrections that were introduced for the applicable operating system at earlier dates, regardless of the version numbering.

This Release Note lists the supported operating systems for each release at a high level. For more detailed information about the supported versions for each operating system, see the Genesys Supported Operating Environment Reference Guide.

You can find Release Notes for particular releases of Interaction Workflow Samples at the following links:

Release 8.5.0:

Release Release Date Release Type Restrictions AIX HP-UX PA HP-UX IPF Linux Solaris Windows


Discontinued Support

The Discontinued Support section is cumulative. It lists functionality that is no longer supported in this software and the release number of the version in which support was discontinued. This cumulative list is in release-number order with the most recently discontinued features at the top of the list.


There are no discontinued items for this product.


Link to Known Issues

The Known Issues and Recommendations section is a cumulative list for all 8.5.x releases of the product. It includes information on when individual items were found and, if applicable, corrected. The Corrections and Modifications section for each release may list additional issues that were corrected without first being documented as Known Issues.

You can find information about Known Issues and Recommendations that apply to some 8.5 releases of Interaction Workflow Samples, including the issues that are specific to Localized (International) releases, at the following links:

Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Customer Care website.

The following documentation also contains information about this software. Please consult the Deployment Guide first.

  • The Interaction Workflow Samples Deployment Guide provides details about installing and configuring Interaction Workflow Samples.

Release Notes for other Genesys components are available here.

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This page was last modified on August 21, 2014, at 00:17.