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Genesys Cloud API Driver for Facebook Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
07/12/16 Hot Fix X X X X

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What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Inbound interactions are no longer dropped as part of the process for omitting the agent's own interactions. Previously, when x-submit-comment was set to true, if a batch fetched by the Driver contained both outbound and inbound posts, all posts were submitted as outbound and therefore omitted. (SMD-3317)

The Linux IP no longer contains Windows end-of-line characters in the class path. Previously, presence of those characters prevented the proper resolution of dependencies for the Driver. (SMD-3301)

The x-submit-comments-itx configuration option now works as specified when set to true, enabling the Single Comment Routing sample Business Process to identify contacts correctly. (SMD-3178)

Upgrade Notes

No special procedure is required to upgrade to release 8.5.300.09.

This page was last modified on July 12, 2016, at 12:18.


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