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Genesys Cloud API Driver for Facebook Release Notes
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This release contains the following new features and enhancements:
- Genesys Cloud API Driver for Facebook now works with proxies.
- Facebook Messenger is supported.
- This release implements the initial phase of managing Facebook rate limits. This helps avoid a situation in which the system exceeds the limits set by Facebook, causing processing to stop or the application to be disabled.
- Private messages now use Webhooks, minimizing the risk of incurring rate limits.
This release contains no resolved issues.
No special procedure is required to upgrade to release 8.5.300.04.